It would be impossible to score Frames Footwear any less than ten out of ten...Very prompt delivery and being able to track the parcel was a bonus. Lastly- price. Wow, amazing to find the shoes I was looking for twenty dollars cheaper.Judith, Havelock North

Absolutely seamless process. I chose Frames as my son had destroyed ANOTHER pair of school shoes, Frames price was the best in town, free delivery, Laybuy option and excellent communication, tracking number and speedy delivery. Huge thumbs up to Frames.Bex, Dunedin

Great online shopping experience! I made an impulse decision after seeing some shoes on Facebook at a price just too hard to say no to. The shoes arrived quickly at my doorstep and I am very happy with my purchase. Thanks Frames- awesome job!Rebecca, Mosgiel

My experience of ordering online was quick and easy. I had a query which was answered and actioned promptly. My shoes were delivered the following day of dispatch. Great quality of product. Overall my experience was a 10 out of 10.Derryn, Tai Tapu

Super quick delivery. Loved the personal touches with the handwritten note that accompanied the shoes, as well as follow-up emails. Really pleased that my online experience matched the outstanding personal service I received instore a couple of years ago.Helen, Arrowtown

Fantastic service, arrived the next day after I order shoes. Why can't 'big' business offer that kind of service? Will certainly be buying from you again, thank you very much.Sarah, Ashley

Fantastic service, fast delivery of shoes and extra nice touch with the postcard from one of the bosses. Will purchase shoes again in the future.Jimmy, Christchurch

Great buy and fast delivery. Would definitely purchase again soon! Cheers!Ditchie, Invercargill

Great service, convenient, quick, good communication and attention to detail.Carmen, Dunedin

Was amazed at how fast the service was from ordering to arrival. Very happy with the shoes. Thank you.Margaret, Mapua

Great service. Sneakers arrived the next day. Love them! Many thanks.Coleen, Oamaru

Amazing service! So fast, so easy, much better than pacing the pavements hunting for shoes. What a great selection as well. Thank you. Will definitely be shopping with you again.Jane, Hastings

Free post was a bonus and the delivery was very prompt. Good to be able to check on delivery service so I was able to guess what day I would receive them. Thanks for the great service.Phyllis, Oamaru

Easy online ordering and very fast delivery even to rural. Will buy online again.Anna, Hokitika

I feel very lucky to have such a great team at my favourite shoe shop. Nothing is ever a problem and the selection is amazing. You do a great job team, keep it up.Jan, Weston

I have had a fantastic shopping experience with Frames. My purchase arrived the next day to our rural address. Will most definitely shop again. Thank you!Jacinta, Middlemarch

Amazing service, great price difference, shoes were perfect, arrived the next day with a hand written note to top it all off! Will def be back.Brownwyn, Invercargill

Best service ever. Super prompt delivery and love the touch of a personal note inside. Will definitely continue to shop with Frames.Nicki, Christchurch

Great service. Will certainly shop again.Rosslyne, Cromwell

Excellent and prompt service, thankyou!Lesley, Hamilton

Found your website easy to get around, and found what I was looking for very quickly. And great delivery time with receiving my order with in two days of placing my order, so very happy with your service.Aaron, Timaru

Great service, ordered at 3pm and got them the next day. Will definitely Be buying from Frames Footwear again.Lavonne, Nelson

Fantastic service. Could not believe the free postage! I am sure I will be back!Dawn, Wanganui

Excellent staff to deal with, helpful and friendly. Prompt delivery and I was able to return with no hassles and re-order. Stress free.Debbie, Opotiki

Great shoes, great service - what more could I ask for?Karen, Lincoln

Amazing service! Was so impressed how quickly the shoes arrived and was sooo impressed with the hand written card with the shoes...Something you don't get these days. 10/10.Jasmin, Dunedin

Very easy website to follow. Online chat was great and service was excellent. My shoes arrived quickly. Impeccable service, definitely will be ordering from Frames again.Glenda, Rangiora

Fantastic service and super speedy delivery. I never have any hesitation in dealing with Frames. Thank you.Sharon, Waimate

Easy online shopping experience and fast delivery. The personal note is a fantastic touch! Love the variety you have available for the whole family. I look forward to my next purchase!Tabbie, New Plymouth

Fantastic company. Have bought several pair of shoes in the past. Great service. I always check your website first before I go elsewhere. Thoroughly recommended, A+++Sue, Waimate

Great service. My boots arrived very promptly with a lovely message. I am telling all my friends to shop with you. Oh and l love my boots. I will definitely be back.Sally, Wellington

Looking for shoes and found on your website at a very good price. Ordered friday afternoon and arrived monday midday. Very happy with this purchase.Linda, Dunedin

After ordering online, I phoned the store to enquire how quickly I would receive my shoes, the staff offered to alter the delivery address to ensure I would receive my shoes promptly. Thanks Frames. I have shopped in store previously, and am now recommending the online process to anyone I get the chance to speak with.Jill, Otago

Amazing service, prompt and personal even down to the hand written note delivered with the shoes. This is the second time I have used Frames and will definitely continue to do so!Pip, Waiheke

Awesome online service and excellent price too! I will be shopping again for sure. Thank you Frames Footwear.Maree, Auckland

I was so impressed with the service I got. It was very easy and super fast. I was kept informed of dispatch and estimated date of arrival. I couldn't be happier.Leanne, Mt Maunganui

Fantastic service. As soon as I ordered I was receiving updates of where the shoes were. Fast service, will be shopping again.Rae, Palmerston North

First time buying from Frames last week and I must say what a pleasurable experience. So easy and hassle free. Super fast delivery, arrived the next day. Definitely recommend to family and friends. Thanks heaps guys, can't wait for my next purchase.Paula, Timaru

Excellent service with the fastest delivery ever. Ordered about 4.00pm and in our rural delivery box less than 24 hours later. Amazing service and very good priced shoes. Top marks!Brenda, Papakura

100% happy with all my purchases. Great service, wonderful variety of shoes. Thank you very much for making online shopping a pleasure.Michelle, Rangiora

Wonderful service. Super easy and super fast delivery. I highly recommend to all. I will be buying again and hopefully soon!Jo, Invercargill

Wow, an eleven out of ten- what fabulous service. From prompt delivery to the personal note from Tom definitely made me feel valued as a customer. Feel proud Frames Footwear you are amazing.Deanne, Gore

Awesome service, I especially like the fact that there are no costs for postage and packaging. Shoes were delivered so very quickly the next day by courier. One very happy customer, thank you.Michelle, Oamaru

Fabulous hassle free service - love my new Vans.Camille, Balclutha

Great service, good communication, fast delivery. Very satisfied.Jennifer, Gore

Fantastic service. Place my order on Saturday and received it Wednesday morning. Very efficient service and I knew what was happening with my parcel every step of the way.Sue, Hawkes Bay

Ordered on the weekend, arrived Tuesday morning. Free delivery, beautiful shoes, perfect fit. Happy customer. What more could you want?Margaret, Tasman

So great, friendly and fast.Gabrielle, Palmerston North

Great service and very fast to arrive. I would definitely recommend to others, thanks.Emma, Nelson

Fabulous service, quick delivery. Shoes arrived the next day.Sheryl, Invercargill

Very easy transaction, prompt delivery, great service. Thank you.Alison, Invercargill

I love my boots! Fast postage and great customer service. Would definitely buy shoes from Frames again.Kate, Winton

Easy to use website. It was easy to use and felt safe. I like that the tracking order is emailed and delivery times are explained.Bridget, Coromandel

 Great first online experience with you. Shoes were dispatched promptly and arrived a couple of days later with a nice note. Thank you very much.Georgina, Invercargill

 Shoes arrived promptly. The size fitted perfectly. Very happy.Milne, Queenstown

Fast service, even to the North Island. Great shopping experience!Rachel, Auckland

Delivery exceptionally prompt. Accompanied by a cute handwritten card. Fantastic! Thank you.Beth, Christchurch

 Amazing experience. I ordered while waiting for an appointment and by the time I came out I had an email saying my order was ready to collect! Thanks Frames! I'm very impressed by your service.Alison, Dunedin

 Was so impressed. This is the first time I've bought anything from Frames online and it was the easiest purchase I have made...The quality of the shoes is fantastic.Jenna, Dunedin